Still Have Questions?
Our team is here to help you understand every aspect of your renovation journey.
Everything you need to know about our renovation services, process, and commitment to quality.
Basic information about our services and company
Understanding how we work and what to expect
Information about costs, payment terms, and financing
Specifications, materials, and technical processes
We primarily serve Southwest London and Surrey, focusing on properties valued at £1m+. Our core service areas include Richmond, Chelsea, Hampstead, and surrounding neighborhoods.
Yes, we carry comprehensive insurance coverage including public liability insurance up to £5 million and professional indemnity insurance up to £2 million.
Established in 2015, we've completed over 500 high-end renovation projects across London, building a reputation for excellence in luxury home renovations.
We specialize in high-end home renovations, kitchen and bathroom designs, house extensions, and complete property refurbishments for premium properties.
Project timelines vary based on scope:
• Kitchen renovations: 4-6 weeks
• Bathroom renovations: 2-3 weeks
• Full home renovations: 3-6 months
• Extensions: 3-4 months
Each project is assigned a dedicated project manager who oversees all aspects from planning to completion. You'll receive regular updates and have 24/7 access to our project management platform.
Yes, we manage all aspects of planning permission, building regulations approval, and any other required permits as part of our comprehensive service.
We employ dust containment systems, maintain strict working hours, and coordinate deliveries to minimize impact. For occupied properties, we can phase work to maintain livable conditions.
We provide detailed, transparent quotes based on your specific requirements. Typical investment ranges:
• Kitchen renovations: £50,000-£150,000
• Bathroom renovations: £25,000-£75,000
• Extensions: £100,000-£500,000+
We typically structure payments in stages:
• 10% deposit upon contract signing
• 30% at project commencement
• Remaining balance paid in agreed stages based on progress
Yes, all our work comes with:
• 10-year structural warranty
• 2-year craftsmanship guarantee
• Manufacturer warranties on all fixtures and appliances
While we don't provide direct financing, we can recommend trusted financial partners who specialize in renovation loans and have experience with high-value property improvements.
We source premium materials from trusted suppliers, including:
• Italian marble and stone
• German-engineered appliances
• Sustainable hardwoods
• Premium British and European fixtures
Our team has extensive experience with period properties. We use specialized techniques and materials to preserve original features while incorporating modern amenities and meeting current building regulations.
Yes, we can incorporate various smart home systems including lighting, heating, security, and home automation. We work with leading brands and certified installers.
We prioritize sustainable practices including:
• Energy-efficient systems
• Sustainable material sourcing
• Waste reduction and recycling
• Water-saving fixtures
Our team is here to help you understand every aspect of your renovation journey.